Terms & Conditons

Terms & Conditons

Coach & Minibus

  1. Toll and parking are inclusive except On-hire service.
  2. The maximum waiting time for each transfer:
    • Arrival at airport: 1 hour 15 mins after flight landed
    • Arrival at cruise terminal, railway station and pier: 15 minutes after designated pick up time
    • Departure & other transfers: 15 minutes after designated pick up time
    • After free waiting time, 50% of hourly rate will be charge for every 30 mins.
  1. Cancellation policy:
    • Cancellation made less than 24 hours prior to the service date – Full charge
    • No show – Full charge
  1. Surcharge will be levied for :
    • On-hire service embarkation/ drop-off at Airport or Tung Chung Area – additional HK$300 on top of the tariff
    • Extra stop during one way transfer (same zone en-route), – additional HK$150 per stopover
    • Service between 23:00-05:59 – additional HK$700
    • Service under Tropical Storm Signal No.8 – additional HK$700
    • Service under Rainstorm Black Warning – additional HK$700
      (STARRY RESERVED RIGHT TO PROVIDE SERVICE ACCORIDNG TO THE WEATHER CONDITION)

Limousine

  1. Toll and parking are inclusive except On-hire service.
  2. The maximum waiting time for each transfer:
    • Arrival at airport: 1 hour 15 mins after flight landed
    • Arrival at cruise terminal, railway station and pier: 15 minutes after designated pick up time
    • Departure & other transfers: 15 minutes after designated pick up time
    • After free waiting time, 50% of hourly rate will be charge for every 30 mins.
  1. Cancellation policy:
    • Cancellation made less than 24 hours prior to the service date – Full charge
    • No show – Full charge
  1. Surcharge will be levied for :
    • On-hire service embarkation/ drop-off at Airport or Tung Chung Area – additional HK$200 on top of the tariff
    • Extra stop during one way transfer (same zone en-route), – additional HK$100 per stopover
    • Service between 23:00-05:59 – additional HK$200
    • Service under Tropical Storm Signal No.8 – additional HK$200
    • Service under Rainstorm Black Warning – additional HK$200
      (STARRY RESERVED RIGHT TO PROVIDE SERVICE ACCORIDNG TO THE WEATHER CONDITION)

Terms and Conditions of Carriage

Starry Travel & Tours Limited assumes no responsibility for making connections on any other means of transport for overseas bound or for attending important conference or functions. No loss or damage shall be claimed by passenger regarding the punctuality of car service.
Liability for loss or damage to baggage is limited to total loss HK$500.00 per piece and a maximum claim of HK$1,000.00 in the case of one passenger irrespective of any number of baggage claimed.
Starry Travel & Tours Limited assumes no liability for any loss of property or valuable articles inside the baggage; any loss of personal belongings in the vehicle, fragile or perishable articles and any legal fees and cost of any kind relating to the passenger’s claim.